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Rob Boon's picture

Recording an Over-payment in MYOB

There are times when the payment has been made that is greater than the invoice which is outstanding, or as in the case of a bookkeeper I was talking to recently a credit required to be given was greater than the amount owing.    The question is how do we deal with this credit when applying it back to the original invoice to ensure that it does not create a finance charge for the excess.

The credit invoice is first created

Credit Invoice

Returns in credits are then selected and credit invoice highlighted.    Click on the button apply to sale, an appropriate member and then apply the full amount of the credit invoice to the outstanding invoice even though the value you are applying is greater than the value of the invoice.

Applying the credit to the original invoice

  1. The value of the invoice that the credit has been applied to
  2. The value of the credit being applied to the invoice
  3. Finance charge will remain zero and the balance will be zero
  4. When you click okay advice to the credit will be raised to compensate will be displayed

Credit Advice dialog box